Privacy Policy

Last updated: 2026-05-29

lingorm.games is a retro arcade for LingOrm fans. This policy explains what data we collect, how we use it, and your rights. We've kept it short and plain — no legalese.

1. Who We Are

lingorm.games ("we", "us", "the platform") is an independent, unofficial fan project — not affiliated with, endorsed by, sponsored by, authorized by, or in any way representative of Sirilak Kwong (known professionally as Lingling Kwong), Kornnaphat Sethratanapong (known professionally as Orm Kornnaphat), or any of their management companies, talent agencies, or affiliated organizations.

You can reach us at support@lingorm.games.

2. What Data We Collect

Account holders

  • Email address and hashed password (for sign-in and account recovery)
  • Optional: username, display name, bio, profile avatar
  • Game scores and leaderboard entries

Newsletter subscribers

If you sign up to be notified of new games, we collect your email address. Newsletter emails are sent through SendPulse; your email address is transmitted to SendPulse for this purpose only.

Payments

Payments are processed by Stripe. We never see your card number or billing details.

Analytics

We use Pirsch Analytics — a privacy-friendly, cookie-free analytics service made and hosted in Germany, fully compliant with GDPR, CCPA, and PECR. Pirsch collects aggregate data only: page URLs, referrers, device types, and approximate geographic region (country level). No cookies are set. No personal data is stored or linked to analytics.

Infrastructure providers

  • Cloudflare sits in front of our servers for DDoS protection and content delivery. They may temporarily process your IP address as part of normal traffic routing.
  • Hetzner hosts the application servers and database in Europe.
  • AWS SES processes outbound transactional emails (signup confirmation, password reset). Your email address is transmitted to AWS for this purpose only.
  • Cloudflare R2 stores uploaded files (e.g. profile avatars).

3. How We Use Your Data

Data Purpose
Email + password hash Sign-in, account recovery
Username / display name / bio / avatar Your public profile
Game scores Leaderboards and your play history
Newsletter email Notifying you about new game releases
Stripe data Subscription billing — processed entirely by Stripe under their own privacy policy
Pirsch Analytics Understanding traffic patterns to improve the platform

We do not sell your data. We do not share your data with advertisers.

4. Data Retention

Data Retained until
Account data (email, profile) You delete your account
Game scores You delete your account, or we remove a game from the platform
Newsletter email You unsubscribe
Pirsch Analytics Aggregate only — no individual records; Pirsch's own retention policy applies
Stripe billing records As required by Stripe's terms and applicable financial regulations

5. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to certain processing. To exercise any of these rights, email us at support@lingorm.games. We will respond within 30 days.

6. Children

lingorm.games is intended for users aged 13 and over. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has created an account, please contact us at support@lingorm.games and we will delete the account promptly.

7. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of the platform after a change constitutes acceptance of the updated policy.

8. Contact

Questions about this Privacy Policy: support@lingorm.games